Earlier this month, the American Medical Collection Agency (AMCA), who provides billing collection services for Optum360, a contractor of Quest Diagnostics, confirmed unauthorized activity on AMCA’s payment page, affecting nearly 12 million patients over a period from August 1 of 2018 to March 30 of 2019. The unknown individual or team who is responsible for this attack was able to access medical information, financial data, and Social Security numbers.
Quest is currently working with a third-party cyberforensics team to trace the breach and has committed to suspending any collection requests to AMCA during this time. Quest was already a victim of a similar security breach in 2016, when hackers were able to gain access to their MyQuest patient portal, exposing the contact information and lab results of about 34,000 patients.
Healthcare networks have become extremely complex in recent years, and with recent regulations encouraging the digitization of patient data, have opened themselves up to cyber attacks. To properly address the concerns of network monitoring and threat management, Untangle NG Firewall offers a solution to prevent unauthorized access and data exfiltration of sensitive patient information.
The Genesis Physicians Group serves 1,700 doctors in the North Texas area, acting as an intermediary between its clients and the insurance companies offering a range of services including the compilation of patient outcome data, credential management, and secure email. As such, Genesis must maintain a tight, secure network that ensures privacy and confidentiality.